A. Introduction
If you register as a home seeker and are looking for a home through Fynancr Housing, you provide personal data. The processing of your personal data takes place under the responsibility of the Fynancr LLC. You will find an overview of Fynancr Housing with contact details on this website under contact.

B. Purposes of the data processing
The legal basis of the data processing is ultimately obtaining a rental agreement. Your personal data will only be used for the purposes mentioned below. No more data is processed than is necessary for the purposes of the data processing. Your personal data will not be kept for longer than is necessary for these purposes.

a) Housing mediation
The primary purpose of data processing is to provide housing mediation services. By housing mediation we mean the entire process from registering as a home seeker to accepting a home. This process also includes elements such as responding to housing, offering housing and answering questions and handling complaints about the process of housing mediation by Fynancr Housing.

The processing of personal data is necessary to enable searching and finding a home and to achieve a good match between your housing demand and the housing supply. The rules and agreements applicable in your region about the division of living space are leading in this regard.

In the context of housing mediation, we process the data necessary to establish a match. You provide this information when you register or when you update your own registration profile.

b) It’s about:
– data necessary to identify you (for example, your name);

– information about your registration (for example, status of your registration, registration date, changes in data);

– contact details (e. g. address, telephone number, email address);

– information on the basis of which you can respond to suitable housing (for example, household size and composition, age, aggregate income, emergency arrangement, indications, current living situation and housing wishes);

– your current and historical reactions to homes;

– information about any additional services provided by corporations, Fynancr Housing (for example, information and answers to questions via direct contact).

c) Accountability, research and service improvement
Fynancr Housing can use your personal data for accountability (reports), for research into the functioning of the agreements on housing allocation, or research to improve services. The legal basis for this is the representation of the legitimate interest. Fynancr Housing carry out this research themselves.

d) You may (occasionally) be approached to participate in a survey or research.
Participation in such studies is voluntary.

The following data is processed for the purposes mentioned here:
· Name and address details
· Income
· Age

Household type and composition
·Comments on properties
·Current living situation
·Registration status

Your data will be processed anonymously for accountability, research and improvement of services.
Your data is presented (grouped) in such a way that it cannot be traced back to you.

You can receive information about (future) housing supply if you have indicated this yourself when you register. You can always change your choice again when you are logged in.
You receive this information from Fynancr Housing

e) Website
We use cookies on the website. These are simple files with data that are stored on the hard disk of your computer. We use functional cookies to increase the ease of use on this website, for example by:

recognize your browser when you are logged in, so that you do not have to log in again and again;

· remember information you have entered, so that you do not have to provide the same information at different times during a website visit;

·pass information from one page to the next;
·remember recorded preferences,
for example personal housing requirements;
On the website you will find a number of links to other websites. Although these websites have been selected with care, we cannot be responsible for the way in which these organizations handle your data.

f) Security
The participating corporations of Fynancr Housing, Fynancr Housing and Enserve have taken technical and organizational measures to protect your personal data against loss, unlawful processing or unauthorized access.
These measures are tailored to the specific risks of the processing of personal data. We take into account the state of the art and the costs of implementing the measures. These measures are regularly checked and adjusted if necessary.

g) Your rights
You can receive an overview of your personal data.
If you send us a written request for inspection, you can expect a response within 4 weeks. If you believe that your data is being processed incorrectly, or that the processed data is incorrect or incomplete, you can request us in writing to correct, supplement, delete or protect your data. You can expect a response within 4 weeks of receipt of the request.

h) Contact
Do you have questions or comments about the processing of your personal data? We are happy to answer these.
You will find our contact details on this website under Contact.

i) Changes
We reserve the right to make changes to this statement. We advise you to consult this statement regularly, for example when you provide new personal data.

This privacy statement was amended on february 22, 2022.